
The German crew conducting an interview with the Phoenix Project’s, Juilie Sadlier
A GERMAN TV crew visited Laois last week to see how Irish people are helping each other to cope in these recession times.
A Zweites Deutsches Fernsehen (ZDF) TV crew visited the Kilminchy-based Phoenix Project last Wednesday. The Phoenix Project is a free multi-disciplinary advice service, which helps those laden down with massive debts. The Laois centre receives a staggering 300 calls a month from distressed debtors and a similar number pass through its Laois office.
The group, which was established in 2008, deals with a full spectrum of people, from guards and nurses, to construction workers, to architects and barristers.
ZDF correspondent Yacin Hehrlein was in Ireland to film stories in the run-up to Ireland exiting the bailout. These will run on several current affairs and news programmes on the channel in the next week.
The three-person crew was in Portlaoise to hear how Irish people were helping each other.
“We’re here to see how people in this country are helping each other to get out of the problems many people didn’t create themselves. It’s great to see people come up with ideas to help them,” Yacin said.
The crew also visited Kildare Shopping Outlet to see evidence of the green shoots of recovery, according to Mr Hehrlein.
Mr Hehrlein was not himself aware of any similar service in his homeland, but highlighted that the economic situation in Germany is dramatically different.
He added that the bailout of Ireland and other countries had been the most contentious issue in German politics in recent years.
“This subject of the financial crisis and the following problems in several countries like Greece, Portugal, Ireland and Spain, I think it’s been the most important subject in German politics in recent years because people take Europe and its unity very seriously and are very worried. At the same time, they are worried how this could happen, how these people lend so much money that they did not have. It’s a little bit against the German psyche. They don’t borrow that much.”
Mr Hehrlein hoped that by giving an insight into the Phoenix Project, the German public would be better informed about people’s suffering.
“Reporting on a project like this will raise awareness. The more you inform people in Ireland about German people and vice versa, the more understanding there will be.”

ZDF correspondent Yacin Hehrlein and Phoenix Project chairperson William Prior
A BBC crew also visited the offices at Kilminchy Court on the same day.
2013 has been another busy year for the Phoenix Project. With the ***Personal Insolvency*** Bill enacted during the summer, there has been some progress towards long-term resolutions for homeowners.
Emear Cullinan, a qualified financial advisor (QFA) with the Phoenix Project, recounted one case involving a 76-year-old woman, who had been struggling to reach agreement with her bank.
“She had a year left on her mortgage and they increased that by 15 years to let her pay a very small amount. Basically, she can stay in that house for the rest of her life. We have a lot of people coming in from that age bracket, from their 60s, like those who bought a second house as an investment property.”
Whereas before solutions for distressed debtors were only interest-only payments or reduced payments, the Central Bank’s demand for banks to come up with long-term solutions is bearing fruit slowly
“The banks want us as much as they can and we want people to give a more realistic amount, which lets them have a life,” said QFA Tom O’Reilly. “We broker those deals. We can do the figures, bring them to the bank and make suggestions. They’re agreeing to some of those.”
There is no panacea, however. Some people have been in contact with the Phoenix Service for three years looking for finality.
Phoenix is staffed by a team of trained volunteers and full-time and part-time experts.
The chairperson of the Phoenix Project, Emo man William Prior, said that one benefit in paying staff was the assurance of continuity of service and retention of expertise.
The service provides tax, social welfare, legal, accountancy and stress sections.
The project is funded solely by donations and fundraising.
One of the more recent additions to the service is the personal insolvency section. It is currently dealing with around half-a-dozen cases a week. Bankruptcy, for some, is the best option, according to Sara Garland of Grant Thornton, who run a clinic once a week at the Phoenix Project.
“It’s not for everyone, but it’s an option now that was not there before. There wasn’t really any resolutions before the personal insolvency came in,” she said. “There was some negative media when it came in because it was new, but I think over the next few years people will see it as something positive. It re-engages the banks with their debtors and gets a resolution.”
To contact the Phoenix Project or for more information, ring 057 8636830 or e-mail support@phoenixproject.ie.
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